Job Description

Help at Home is hiring a Bilingual Mandarin/English Field Coordinator - we offer weekly pay between $17.50 and $20.00 per hour!

We are looking for a dedicated and detail-oriented Field Coordinator who is fluent in both Mandarin and English to provide clerical and customer service support. The employee will be responsible for making daily visits to our clients' homes to ensure the delivery of quality care services from our staff. They will also provide administrative support to their branch by managing phone calls and completing any other clerical tasks.

Benefits

Our team is the foundation of our work. We offer:

• Weekly pay between $17.50 and $20.00 per hour, based on experience
• Direct deposit or cash card
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+ years of history in a high-demand field

Responsibilities

• Conduct daily visits to the homes of our clients
• Enter and submit documentation records of home visits
• Answer incoming phone calls and redirect calls, as needed
• Greet and assist guests
• Assist the Branch Manager with any other administrative/clerical duties, as assigned

Minimum Qualifications

• Fluent in Mandarin and English
• High school diploma or GED
• Ability to travel within the service area on weekdays between 8:00 AM - 5:00 PM
• Valid driver's license
• Access to a reliable vehicle
• Active and current auto insurance
• Proficient computer skills
• Customer service experience and skills

Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request.

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