Job Description

Our client, a global entertainment platform, is looking for an ongoing temporary Event Manager to assist their team on-site in San Francisco for 20-30 hours a week!

Responsibilities:

• Serve as the point of contact for escalated guest concerns and operational issues.
• Conduct briefings and communicate updates from management to team.
• Monitor event flow and proactively identify issues or inefficiencies.
• Collaborate with other departments (security, tech, operations) to maintain a safe and seamless experience.
• Assist with onboarding, training, and mentoring of new team members.
• Complete incident reports and provide feedback to management.
• Develop a process for a smooth daily run of the experience as well as the continuous maintenance of the experience standards.
• Stock management & ordering of supplies needed for the experience.
• Coordination of schedules of vendors and staff members, ambassador-level staff, staff manager, security, parking, and tech personnel within budget.
• Manage and report staff payroll.
• Plan and execute weatherization plans.
• Operational budget control.

Qualifications:

• Prior experience in guest services, live events, or venue operations.
• Must be available to work 20-30 hours / week.
• Strong leadership, problem-solving, and communication skills.
• Ability to remain calm under pressure and make sound decisions quickly.
• Reliable, organized, and team-focused.
• Availability to work evenings, weekends, and holidays as needed.

San Francisco: We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here: .

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