Job Description

Training Coordinator within Healthcare

Russell Tobin & Associates is seeking a T raining Coordinator to work with one of the world’s largest e-commerce technology companies. This role is working a hybrid schedule located in King of Prussia, PA.

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Pay: 30.00 - 36.46

Duration: 6 month contract, possible extension

Schedule: Hybrid schedule – 50% details to be arranged with the manager

Location: King of Prussia, PA

Job Description:

The Training Engagement Coordinator plays a key role in supporting the launch and ongoing management of a new patient advocate program. This includes recruiting, onboarding, and training patient advocates, as well as managing program assets and ensuring all materials are fully developed and approved. The role requires close collaboration with cross-functional stakeholders, including Marketing and Sales, and involves direct engagement with the advocate speaker board. Additionally, the coordinator will support key Patient Engagement initiatives such as the Junior National Championship and Advocate Training Summit. This role requires adherence to Client compliance training and guidelines.

REQUIRED SKILLS

Minimum Required Qualifications:

• Bachelor degree or equivalent experience

• 2-4 years managing or supporting patient programs, advocacy initiatives or similar engagement efforts

• Ability to manage multiple projects simultaneously, meet deadlines and coordinate across teams

• Working with cross-functional teams (examples marketing, sales, legal and compliance )

• Strong interpersonal skills to build relationships with advocates and internal stakeholders

• Familiarity with patient advocacy, rare disease communities or healthcare/pharmaceutical industry

• Strong organizational skills and attention to detail

• Proficiency in Microsoft Office Products (Word, PowerPoint, Excel, Teams, Outlook)

Preferred / Nice to Have Qualifications:

• Understanding of patient-centric approaches and sensitivity to patient needs and experiences

• Experience working within a regulated environment, ideally in pharma or biotech

• Experience supporting or coordinating patient events (highly preferred)

• Knowledge of relevant legal, compliance, and regulatory requirements to engaging with patients

Main Responsibilities and Accountabilities:

• Under direct supervision from Sr. Manager, manage the daily activities related to a patient educational program, acting as the main point of contact for questions or requests from team members, speakers, and field employees.

• Support the management of a speaker board composed of patients and caregivers living with rare diseases, ensuring meaningful engagement, logistical coordination, and alignment with strategic Patient Engagement objectives.

• Support the creation of key patient/caregiver content, including video shoots and media campaigns.

• Support the onboarding and training of new speakers, maintaining up-to-date and approved training materials.

• Collaborate with internal stakeholders to identify and optimize recruitment channels for new patient speakers for key commercial initiatives.

• Coordinate and conduct interviews with potential candidates and provide comprehensive summaries to relevant stakeholders.

• Develop and implement program materials and resources to support advocate activities, ensuring timely development, review, and approval.

• Assist the Senior Manager in delivering sales training.

• Oversee and initiate the contracting process for new patient speakers, ensuring all executed contracts are properly stored and accessible.

• Coordinate weekly touchpoints with the marketing team to ensure alignment and progress on ongoing projects.

• Maintain compliance with Client’s training requirements, SOPs, and Pharmacovigilance guidelines.

• Contribute to the continuous improvement and development of patient programs.

Must be authorized to work in the United States

Why Join?

This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors

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